Job Title: Technical Consultant II

Pay rate: Can go up to $48 per hour.

Duration: Until 04/13/2025

W2 contract only (No C2C)

Location- Marion, NC, 28752

Summary:

At Baxter, we’re passionate about building software that solves problems. We count on our IT Site Reliability Leads to empower users with IT services, solutions and operations essential to their day-to-day productivity, enabling them to pursue Baxter’s mission to save and sustain lives.

The IT Site Reliability Lead is responsible for ensuring that all IT services, solutions and operations are being delivered with quality, timeliness and reliability. This role will require a combination of technical, analytical, and problem-solving skills, and works closely with IT and business leaders at the site, at Global IT Centers, and at locations around the world.

Essential Duties and Responsibilities:

• Deliver site IT services in line with quality, reliability and cost expectations.

• Responsible for Margin Improvement Projects delivery.

• Monitor site incident and request tickets to ensure they are resolved within SLA and that root cause is identified and addressed.

• Ensure that critical site applications are available, patched, backed up and supported by business and IT owners.

• Drive adoption of enterprise digital technologies, methodologies and solutions.

• Own the roadmap for site reliability improvements and synchronize upgrades, patching and project efforts with site downtime windows.

• Collaborate with supporting partners and IT teams including on site support, remote desktop support, TCS to maintain IT site reliability targets.

• Develop and maintain site reliability targets that support the site’s compelling business need (CBN).

• Improve site digital literacy, organization change management and IT updates as required to support enterprise initiatives.

Qualifications and Experience:

• +5 years of experience in manufacturing IT operations, preferably leading IT programs and projects or leading an IT service or solutions team within a site.

• IT software or hardware implementation experience.

• Proven experience working across functions and levels to drive site level IT results.

• Work in a multicultural and global environment.

• Self-learner, self-starter.

• Provide training and knowledge sharing.

• Education and/or Experience

• Bachelor's degree in Computer Science, Telecommunications, or related field preferred or relevant work experience.

• Understanding of Industry 4.0 and connected devices in the manufacturing space.

* If this position may be interested to you, please email me back at somp767@kellyservices.com (with your most up to date resume in word format) and advise the best time and number at which you can be reached

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly ® Technology?

Looking to put your tech expertise to work on today’s most intriguing, innovative, and high-visibility projects? By partnering with Kelly Technology, you’ll gain direct connections to top companies around the globe. Our team creates expert talent solutions to solve the world’s most critical challenges. In a world where change is the only constant, our extensive network of industry relationships and IT market expertise help you take your skills exactly where you want to go. We’re here to help you gain experience, make an impact, and grow your tech career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.