Description

Have you ever ordered a product on Amazon and when your order arrived, wondered how it got to you so fast? Did you ever think about where it came from and how many systems coordinated to make it happen? If so, the Amazon Supply Chain Optimization Technologies (SCOT) team might be a fit for you. Our innovations get customers the products they want, at the right price, faster than anyone else. We build the technology that makes the magic of Amazon happen for hundreds of millions of customers around the world. Click here for a short informational video on SCOT: http://bit.ly/amazon-scot

The EU Direct Fulfillment (DF) team within SCOT is seeking a Principal Program Manager who is passionate about technology, innovation, and improving the customer experience. This role is inherently high-visibility and highly cross-functional, requiring collaboration and influence across product, retail, operations, science, and engineering.

A successful candidate will thrive in ambiguity, bringing process and discipline to a highly dynamic and fluid environment. This person will excel at managing and influencing broad stakeholder groups, establish best-practices that can be scaled across the Direct Fulfillment organization, and have the ability to crisply communicate deliverables.

This role will require excellent written and oral communication skills, data-driven analyses and insights, exceptional judgment, strong interpersonal skills, deep curiosity about how things work, and a passion for serving customers. You must enjoy context-switching and partnering at all levels of the organization to deliver results.

Key job responsibilities

• Lead key, strategic projects for large, complex Operations workstreams focused on reducing our cost-to-serve, and improving delivery speeds. Identifying, assessing, and prioritizing opportunities based on strategic goals, business needs, and customer value

• Organize and structure teams to deliver and execute program milestones

• Consult with key partners to determine program prioritization, while sourcing and coordinating resources

• Proactively monitor progress against goals while anticipating and mitigating risks, creating and owning solutions, and successfully resolving issues

• Act as a subject matter expert by contributing perspective, insights, and knowledge to guide the establishment of new processes and systems

We are open to hiring candidates to work out of one of the following locations:

Luxembourg, LUX

Basic Qualifications

• Bachelor's degree

• Experience in program or project management

• Experience delivering cross functional projects

• Managerial experience in carrier / service provider management in fulfillment, transportation or supply chain, or experience in program management.

Preferred Qualifications

• Experience delivering projects within scope, time, budget and quality

• PMP certificate

• Advanced degree - MBA, MSC in Supply Chain, Business Administration, Finance, or similar field

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.